In this article:
⤷ "The product isn't purchasable"
⤷ You Already Own This Rank
⤷ MYTHIC+ Without MYTHIC
"The product isn't purchasable"
If you see this error while trying to add something to your cart, it means the item isn't currently available for you to purchase. Tebex shows the same message regardless of the underlying reason, the most common causes are listed below.
You Already Own This Rank
Ranks are one-time purchases, once you own a rank, it can't be purchased again. This also applies to any rank below the one you already own, since you already have access to everything it includes. See How Rank Discounts Work on Future Purchases if you're looking to upgrade to a higher rank instead.
MYTHIC+ Without MYTHIC
MYTHIC+ requires owning MYTHIC first. If you don't already own MYTHIC, add it to your cart alongside MYTHIC+ in the same checkout. See How to Subscribe to MYTHIC+ for more details.
Still running into an issue not covered here? Reach out via a Store / Purchase Support ticket.