In this article:
⤷ Quick Answer
⤷ Support Tickets
⤷ Email
⤷ Discord
Quick Answer
The fastest way to reach us depends on what you need help with. Support tickets are best for account or gameplay issues tied to your specific account, email is best for legal matters or if you can't log in, and Discord is great for general questions or chatting with the community.
Support Tickets
For most issues, submit a ticket at mythrend.net/support/tickets/submit. You'll need to be logged in to submit one. Choose the category that best matches your issue:
General Support
Anything that doesn't fit one of the categories below.
Bug Reports
Found something broken? Let us know which server or gamemode it happened in, what went wrong, and how to reproduce it.
Appeals
Appealing a warning, mute, ban, or kick. Include your in-game name, the punishment you're appealing, and your explanation, evidence helps too.
Store / Purchase Support
Issues with an order, like a purchase not arriving or arriving incorrectly. Have your order or transaction ID ready.
Account Issues
Problems with your Mythrend account itself.
Player Reports
Reporting another player for breaking the rules. Include their in-game name, the rule broken, where it happened, and any evidence you have.
[email protected]
For general or account-related questions, especially if you're unable to log in to submit a ticket. See Login Error Codes Explained if you're running into a sign-in error.
[email protected]
For legal inquiries, privacy concerns, or DMCA notices.
Discord
Join the Mythrend Discord for general questions, community discussion, and to stay updated on events and announcements. See How to Join the Mythrend Discord Community for more.
Running into a sign-in issue specifically? Check out Login Error Codes Explained.